

FAQs
Your bridal questions, answered—explore our FAQ’s for all the details!
Frequently Asked Questions (FAQs)
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We offer a wide selection of beautiful dresses for all of life’s special occasions, including:
Wedding Dresses
Quinceañera Dresses
Christening Gowns
Sweet Sixteen Dresses
New Arrivals (stay tuned for the latest trends and designs!)
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Simply browse our collection on the website, select your desired dress, and follow the checkout process. If you need any assistance, feel free to contact our customer support team, and we’ll be happy to guide you through the process.
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We offer a range of customization options, including adjusting the size, length, and certain design details. For alterations, we recommend working with a professional tailor after purchase to ensure the perfect fit.
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Our dresses come in a variety of sizes to fit different body types. Please refer to the size guide on each product page to find the best fit. If you need a special size or have specific measurements, please contact us, and we will do our best to accommodate your needs.
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Yes! We offer in-store appointments where you can try on the dresses and see the fabrics up close. Please contact us to schedule an appointment at our boutique.
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Shipping times vary depending on your location and the dress you’ve selected. Generally, dresses are shipped within 7-14 business days. Custom and made-to-order dresses may take a bit longer, so please check the specific dress page for estimated delivery times.
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Yes, we offer international shipping! Shipping rates and times will vary depending on your location. You can check your shipping options at checkout.
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We want you to love your dress! Our return and exchange policy allows for returns within 3 days of receiving your order. The dress must be unused, unworn, and in its original condition with all tags attached. Custom or personalized items may not be eligible for return or exchange.
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To keep your dress looking pristine, we recommend following the care instructions provided on the label. Most dresses are best stored in a garment bag and dry cleaned only. For specific fabric care, please refer to the product description.
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Yes! We frequently update our collection with new arrivals, so be sure to check back regularly for the latest styles and trends. You can also sign up for our newsletter to stay up-to-date on new collections and special promotions.
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If you have any questions, our friendly customer service team is here to help! You can reach us via email at [info@jcbridalboutique-naplesfl.com], or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
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If you have a time-sensitive event, please let us know when placing your order. We can advise on expedited shipping options or help ensure your dress arrives in time for your special occasion.
Browse our FAQs to find helpful information about our dresses, appointments, shipping, and more. If you don't find what you're looking for, feel free to reach out—we’re here to assist you every step of the way!